We offer a wide range of services for you to choose from

TLC’s Managed Transportation Services, or MTS, provide everything necessary for logistics management. Some companies choose to outsource all of their logistics functions, while others prefer to handle some things themselves. The choice is yours.

Carrier selection:
This seems like the one area that companies seem most concerned about. They either want to maintain their long term relationships with their carriers and their representatives, or fear that by changing carriers, they will disrupt their shipping operations, or service to their customers.

Recognizing this anxiety, TLC’s MTS begins by working within your present carrier group, but more effectively. For example, we strive for the least cost routing, regardless of which of your qualified carriers that happens to be. However, we also take into consideration requests by your customers, on the one hand, and dock congestion, on the other. It is only after all these things have been considered that we would suggest adding or reducing carriers. Moreover, we understand that people, not just numbers are involved.

Our evaluation of carriers includes:

  • Areas served and services offered
  • Overall performance
  • Rates, including accessorial charges
  • Cargo insurance and limitations
  • Claims ratio

Carrier negotiations:
We can handle everything for you. Whether negotiating with one carrier at a time, or handling a complete annual RFP bid process, we are likely to obtain better results.

We are in a better position to negotiate. We’re not just talking about combined purchasing power, although that helps. Our strength comes from knowledge of the industry, and understanding the needs of both shippers and carriers. Thereby placing us in a position to negotiate the best rates while assuring the desired service.

Carrier interface:
With carrier selection and negotiations completed, who handles the interchange between you as the shipper, and the carrier? Here again, the choice is yours. You can either rely on your local contact, or with the national accounts representative we deal with. When making your decision consider this; the national account representative worked their way up, they are the super reps. Therefore, having more influence in their companies, they are in a better position to help you, as are we.

Daily operations:
Someone should be assigned the responsibility of determining the least cost routing on every shipment. We would be happy to do that for you. Moreover, we can provide hands on, active traffic management, on both outbound and inbound. Thereby, helping you take advantage of the ongoing economies available in a dynamic transportation process, merging loads from various origins and combining pick-ups with deliveries for optimal carrier utilization.

Freight audit and payment services:
There are a myriad of reasons for overcharges. Furthermore, because LTL carriers offer extreme discounts on super inflated rates, overcharges can be substantial. Therefore, we provide:

  • Full pre-audit services guarding against overcharges
  • Simplified payment through a trust accounting service.

We can also audit your FedEx, UPS and DHL priority shipments for service failures. After all, you shouldn’t be paying for something you didn’t get. We’ll handle the whole process for you, and all we ask is a percentage of the money we recover.

Claims administration:
Nobody likes claims. When they occur it is important to go through the proper procedure or your claim will be denied. We can handle everything for you:

  • Filing claims
  • Responding to the carriers claim department
  • Assuring timely settlement

Claim prevention:
Many claims can be prevented with some simple changes. In other situations, we can provide experts in packaging and security to help solve the most difficult problems.

Evaluation and strategic planning:

  • As requested, and agreed upon, we will provide:
  • Periodic review of present methods of distribution
  • Methods of transportation
  • Assistance with distribution site selection
  • Review actual, with perceived customer demands, ensuring satisfaction while controlling costs.

We are flexible and easy to do business with
There could also be a blend of these services if you desire. For example, even with our MTS services you determine who negotiates rates and maintains carrier relationships. Either way, our goal is to improve efficiencies with minimal disruption to your existing organization ensuring that you don’t pay one dime more than necessary to distribute your products.

TLC’s MTS specialists can work with your production; customer service and supply chain personnel at your site or manage your transportation from our Anaheim, CA headquarters. Either way, you are assured a high level of expertise.

Given the opportunity to learn more about your business, TLC can present you with a rate and service package based on your needs that we hope you will find worthy of serious consideration.

What would you like us to do for you?

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